Free Resource

Industrial Buyer Communication Map

See what buyers may need as they move from understanding a problem to evaluating suppliers, validating the choice and building internal confidence.

The actual buying group varies by company, product and purchase. We identify who matters before deciding what your communication needs to do.

01

Understand the problem

What needs to change? What is at stake?

Problem guides, technical explainers, application context.

02

Define requirements

What would a suitable solution need to do?

Evaluation criteria, requirement checklists, technical options.

03

Evaluate suppliers

Can this supplier meet our technical and commercial needs?

Capability pages, specifications, relevant case studies.

04

Validate the choice

What evidence reduces the risk of choosing this supplier?

Quality documentation, traceability, testing, references.

05

Build internal confidence

Can the team explain and defend the recommendation?

Decision summaries, implementation plans, clear proposals.

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